Bharti Airtel, the country's leading mobile phone company by revenue and subscribers, will unveil a free app through which cellphone users belonging to any service provider will be able to check outstanding bills, register complaints, activate or deactivate services and even make payments for Airtel services.
For instance, a Vodafone customer using Airtel's broadband service can download the 'myairtel' app, check his latest bill and pay it on the go, cutting out the need to access Internet on a laptop or calling customer care."We realised that mobile phone users found it more convenient to use apps against the browser for accessing services. Our app uses the cellphone number as a backbone and intuitively picks up all Airtel services associated with it and puts it on the app, giving the user seamless access," said Bharti Airtel's president for consumer business K Srinivas. Non-Airtel subscribers can use the app by paying a one-time SMS authentication charge.
The Java application can be downloaded on a feature phone as well as a smartphone and is available on Android Marketplace, BlackBerry App World, Nokia Store and will be there soon on App Store.
